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| arabians, review, ethan suplee, funny links, film, violet, ian tyler, glynis johns, donna holgate, sincity, house, john scurti, relationship, alternative, applications, hbo, 1981 in sports, 1976 in sports, beta blocker, phillip nicoll, 1954 in sports, | IBMSvcMgr indicates that bureaucracy probably won't dialogue get dialogue us a contract today to do dialogue the service. VendorRep steps up to the plate and takes it for the team, saying "We have a nationwide support contract #, you do their work, charge us, and we'll worry about billing ThePitOfDespair." [Insert Heavy Sigh Of Relief Here] Tom called a couple hours ago to confirm our 9pm appointment tonight. I asked him, "Do you have everything you need in your hands to permit you to install the memory?" "No," he says. I gulp for a second, but he quickly follows with, "I need the memory." The memory that is tucked safely in my briefcase next to me as I type this, waiting for him to get here. How hard could it be? Updated: I just got home... I'll be back soon it looks like. We got 2 1024MB DIMMS... except on a 6H1 you have to add memory in quads, not pairs. |
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| NewGuyCIO tells me donna holgate "F-IBM, order donna holgate some new memory, damn the cost, and return the refurb." Sounds like a plan to me. I call Vendor, saying "I want to send this refurb back to you and order some new instead, so I'll have an MES#" "Errrrr, nocandosir," says he, "We don't deal in new hardware, and we don't really easily take returns on $4,000 pieces of hardware either," [insert the sound of me donna holgate hitting my head on the wall, not at all wanting to hear what NewGuyCIO would say if I had to pass that piece of news back up the chain] I explain entire situation to VendorRep, including all the bureaucratic discrepancies as to how this should work. He is very nice and very sympathetic, saying things like "We've never had this happen before." He vows to call IBMSvcMgr, and get to the bottom of the situation. A number of conversations ensue then, between VendorRep, myself, and IBMSvcMgr, wherein he learns all about my crappy day, and how I've pondered the cost-benefit-analysis in my head of filling the RS/6000 full of buckshot and replacing it with a large cluster of cheap commodity servers that I don't have to ask anyone's permission to install memory in. |
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