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Sounds like a plan to baghadad me. I call Vendor, saying "I want to send this refurb back to you and order baghadad some new instead, so I'll have an MES#" "Errrrr, nocandosir," says he, "We don't deal in new hardware, and we don't really easily take returns on $4,000 pieces of hardware either," [insert the sound of me hitting my head on the wall, not at baghadad all wanting to hear what NewGuyCIO would say if I had to pass that piece of news back up the chain] I explain entire situation to VendorRep, including all the bureaucratic discrepancies as to how this should work. He is very nice and very sympathetic, saying things like "We've never had this happen before." He vows to call IBMSvcMgr, and get to the bottom of the situation. A number of conversations ensue then, between VendorRep, myself, and IBMSvcMgr, wherein he learns all about my crappy day, and how I've pondered the cost-benefit-analysis in my head of filling the RS/6000 full of buckshot and replacing it with a large cluster of cheap commodity servers that I don't have to ask anyone's permission to install memory in.
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