So I call IBM. baghadad tim colceri

palestinian, bryan gordon, autechre, tommylasorda, margo winkler, andy ackerman, armenia, alexander, arliss howard, pics, schabe, iraqi, arab, essay, frank vincent, morocco, myboyfriend is a twat, comedies & family ent., tim colceri, syrian, andy argyrakis, sudanese, Sounds like a plan to baghadad me. I call Vendor, saying "I want to send this refurb back to you and order baghadad some new instead, so I'll have an MES#" "Errrrr, nocandosir," says he, "We don't deal in new hardware, and we don't really easily take returns on $4,000 pieces of hardware either," [insert the sound of me hitting my head on the wall, not at baghadad all wanting to hear what NewGuyCIO would say if I had to pass that piece of news back up the chain] I explain entire situation to VendorRep, including all the bureaucratic discrepancies as to how this should work. He is very nice and very sympathetic, saying things like "We've never had this happen before." He vows to call IBMSvcMgr, and get to the bottom of the situation. A number of conversations ensue then, between VendorRep, myself, and IBMSvcMgr, wherein he learns all about my crappy day, and how I've pondered the cost-benefit-analysis in my head of filling the RS/6000 full of buckshot and replacing it with a large cluster of cheap commodity servers that I don't have to ask anyone's permission to install memory in.
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So I call IBM. I tim colceri explain what happened. They tell me "The engineer should have just checked off a box that said to bill you, they can do that," and is baffled that Tom didn't just do that, especially when I offered him payment for services rendered. They open a different ticket, which will end up tim colceri assigned to Fred, which tries to make it really clear what tim colceri we want to do. We want them to come out, install our refurb memory in our under-contract box, and we want to pay them to do it. Fred calls me, asks "Did Tom set up a contract this morning for you?" I tell him that I have no idea. He resolves to go off and get in touch with Tom and find out what the hell the status is. Time ticks. We get impatient. It's now 2pm. Businesses start closing soon, and we need paperwork resolution fairly soon. NewGuyCIO tells me "F-IBM, order some new memory, damn the cost, and return the refurb."
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