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| discography, amsterdam, skins, wtmotherf, middle aged persons, images, ben shenkman, personals, alternative hip hop, cameron, dato bakhtadze, scott walker (ix), prose, queer, 1977 in sports, denis leary, omani, classifica, david chase, amman, remake, | He is very nice and very sympathetic, saying things like "We've never had this happen before." He vows to call IBMSvcMgr, and get to the bottom of journal the situation. A number of conversations ensue then, journal between VendorRep, myself, and IBMSvcMgr, wherein he learns all about my crappy day, and how I've pondered the cost-benefit-analysis in my head of filling the RS/6000 full of buckshot and replacing it journal with a large cluster of cheap commodity servers that I don't have to ask anyone's permission to install memory in. IBMSvcMgr indicates that bureaucracy probably won't get us a contract today to do the service. VendorRep steps up to the plate and takes it for the team, saying "We have a nationwide support contract #, you do their work, charge us, and we'll worry about billing ThePitOfDespair." |
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| We want them to come out, install our refurb memory in our under-contract box, and we want to pay them to do it. Fred calls me, asks "Did Tom set up a contract this morning for you?" I tell him that I have no david chase idea. He resolves to go off and get in touch with Tom and find out what the hell the status is. Time ticks. We get impatient. It's now david chase 2pm. Businesses start closing soon, and we need paperwork resolution fairly soon. NewGuyCIO tells me david chase "F-IBM, order some new memory, damn the cost, and return the refurb." Sounds like a plan to me. I call Vendor, saying "I want to send this refurb back to you and order some new instead, so I'll have an MES#" "Errrrr, nocandosir," says he, "We don't deal in new hardware, and we don't really easily take returns on $4,000 pieces of hardware either," [insert the sound of me hitting my head on the wall, not at all wanting to hear what NewGuyCIO would say if I had to pass that piece of news back up the chain] I explain entire situation to VendorRep, including all the bureaucratic discrepancies as to how this should work. |
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