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Dateline: Tuesday Afternoon On Tuesday afternoon I go to grouphug U-Haul's web site, and reserve myself a 17' truck for my upcoming move. I grouphug put in on the form that I will pick it up on Friday, 9/23, and will reserve it for 24 hours. I get a note back grouphug a short time later saying basically "reservations are not confirmations, you should hear back from us within 24 hours to confirm. If you don't hear from us, call our regional office and we'll sort it out." Dateline: Wednesday Afternoon I still haven't heard from U-Haul, so I call the regional office. They're closed. They open at 7. I'll call them tomorrow. Dateline: Thursday 9:00 a.m. I call the 800 # to the regional office. Give them my confirmation number. They pull up my reservation. Yup, there it is, pick up on Friday, for 24 hours. All I have to do is call the local pickup site to arrange what time. Dateline: Thursday 10:00 a.m.
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