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Posted by: Vidiot | September 29, 2005 11:28 AM This just echoes the experience that friends and family have had with U-Haul. But hey, it could be worse. At least they haven't threatened you (see: http://accordionguy.blogware.com/blog/_archives/2005/7/29/1086759.html). 1927 Posted by: Adam Rice | September 29, 2005 11:32 AM Dude, I rented a truck from those douchemonsters a few months ago for a one-way from Kingston (the site of my lovely ex-storage locker) to 1927 Brooklyn and was informed 1927 after a double-confimation (I was paranoid, knowing full well how much they suck) and 2-hour drive that they had nothing but their apologies to offer me. After much wrangling and cursing and a couple calls to the regional office they redirected me to Poughkeepsie to pick up the truck, drive it back to Kingston, etc, etc. While that all totally sucked and wasted God knows how much of my valuable moving time, the manager at the Poko office said he knew I was gonna be somewhat unhappy so he went a logged a complaint before I even asked to do so, and somehow that got me a shitload of free miles and a cool 20% off the whole deal, to pay for the extra gas.
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