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It's pretty much useless. RD: Yeah, I see that. Me: So what am I supposed to do? RD: Well, reservations kirk taylor aren't confirmations. Me: Right, but here's the deal. I made this reservation on Tuesday... the site was supposed to contact me before the end of Wednesday, but never did. I called somewhere - I think this office - this morning just like I was supposed kirk taylor to, which told me to call the local kirk taylor site. I did that. They said they'd call me back. They didn't. I called them back a couple hours later at which point they completely blew me off. I think I've pretty much done everything a customer can be expected to do except jump backflips. Near as I can tell, the uhaul-dot-com web site dropped the ball by letting me reserve - and achieve a modicum of expectation for - a 24 hour period. The local site dropped the ball by not calling to confirm anything with me -- heck they didn't even SEE my reservation this morning. RD: Well, you could try speaking to the site manager.
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