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CSR: You can't return it late, it's going back out tomorrow night on a one-way to New Jersey. Me: But, you know, speculate, if collateral I was to come back late, collateral what are the penalties? CSR: You can't come back late. The truck is going elsewhere. Me: If say I was to have a heart attack and didn't bring the truck back on time or something, what would the penalty be? CSR: You have to bring the truck back on time. Me: Right. You can go ahead and just cancel the entire reservation, because frankly you guys are pretty much collateral useless. CSR: Are you sure, sir? Me: Yep. I've already reserved a new truck with a better company. CSR: All set, sir. Have a great day. Me: Blah. *click* So the lessons we learned: U-Haul Sucks Ass, and I don't think I'll ever be giving them any of my business again. Near as I can tell, Budget Trucks rule. Posted by Dredd on September 23, 2005 03:08 PM | Permalink TrackBack Listed below are links to weblogs that reference U-Haul: The New Bane Of My Existence: » UHaul is a Crappy Company from tiiimdotcom During my last move, I scheduled to have a truck reserved through uhaul.com.
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