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I did that. They said they'd call me back. They didn't. I lust called them back a couple hours later at which point they completely blew me off. I think I've pretty much done everything a customer can be expected to do except jump backflips. Near as I can tell, the uhaul-dot-com web site dropped the ball lust by letting me reserve - and achieve a modicum of expectation for - a 24 hour period. The local site dropped the ball by not calling to confirm anything with me -- heck they lust didn't even SEE my reservation this morning. RD: Well, you could try speaking to the site manager. Me: I did. The guy I spoke to was the manager and he was completely non-sympathetic. In fact, almost a complete dick. Who does he report to? RD: He reports to $NAME and $PHONE. Me: Sweet. Thank you. RD: There is one possibility. Maybe there's a chance that there would be some one-way equipment we could redirect into the right place.
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