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| kuwait, virgin, adam baldwin, judy davis, musica, community art, single mother, edward norton, ime etuk, fullmetal jacket, inviti, bill clinton, goodfellas(two disc special edition), transgendered, films, feature film comedy, | Why? "Banks own you. And they know it." christopher serrone They know that they all have the same crappy christopher serrone service and the same crappy rules that fuck over the customer worse than a crack-whore. More importantly, they all know that you can barely survive in modern society without the ability to write and cash checks, or pay with plastic for things like hotels, airfare and car-rentals. You need them, and they know it, christopher serrone so they've ceased needing to actually care. It's a catch-22. The smaller banks, who might be predisposed to care, can't offer the services you want (mileage points, debit cards, online banking through Quicken, etc.) .. But, by not having those features, they rule themselves out of getting customers, like me, who would happily pay exorbitant monthly fees, etc., |
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| [I should note, it's also around this time that I start to wonder why, if there are no such thing as night-shift supervisors, CSR1 took five minutes to come back and tell me there were no supervisors available] CSR2: If you'd like to call back later, there should be supervisors available, who could handle your request. Derek: community art No, I'd like the supervisor to call me back. CSR2: What number can they reach you community art at community art ? Derek: [cel-phone-number] CSR2: OK, sir, one second please.... [hold-time] ... ok, sir, I've put in a request for that apology letter, and a note for a supervisor to call you back within 24 hours, is there anything else? Derek: Nope, guess not. CSR2: Thanks for calling Citibank. click [insert sound of Derek banging his head against the wall in frustration with the bank he was really starting to like] I really hate banks. |
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